Reservation Policy - Lunar Charters and Tours 

Thank you for choosing Lunar Charters and Tours for your upcoming adventure. Please take note of our reservation policies to ensure a safe and enjoyable experience during your tour.

  1. Cancellation Policy:

All cancellations must be made at least 72 hours in advance of the scheduled tour to receive a full refund. Cancellations made within 24 hours of the tour are non-refundable. Unavoidable circumstances? Contact our team for a potential gift card for a future tour. 

  1. Safety Demonstration:

Prior to the tour, all guests are required to participate in a safety demonstration conducted by our experienced staff. This is a crucial step to ensure the well-being of everyone on board.

  1. Safety Guidelines and Waivers:

All guests must adhere to safety guidelines provided by our crew. Additionally, completion of necessary waivers is mandatory before departure. Your safety is our priority, and these measures help us maintain a secure environment.

  1. Wildlife Tour Guarantee:

For wildlife tours, if no animals are sighted during the tour, your next wildlife tour is free! In the event that wildlife is not seen, a credit will be issued on Lunar GiftCards for future use.

Private Tours Policy:

  1. Private Tour Deposits:

For private tours, a 50% down payment is required at the time of booking. This down payment is non-refundable within 5 days of the scheduled tour, or for tour packages exceeding $5000 CAD in value.

  1. Safety Equipment:

Guests are required to wear their personal flotation devices at all times during tours or charters.

Packing Recommendations:

  • Fishing License
  • Layers of clothing suitable for Tofino’s varying weather (long sleeves, short sleeve underlayer, insulated heat layer, rain jacket)
  • Sunscreen
  • Nausea medication (contact us for recommendations and where to pick it up in Tofino)
  • Brimmed hat
  • Sunglasses
  • Sufficient water and food if not ordering through Lunar

If unsure about what to bring, feel free to contact your guide for weather conditions and additional recommendations.

By adhering to these policies and recommendations, we aim to provide a seamless and enjoyable experience for all our guests. If you have any questions or require further assistance, please do not hesitate to contact us.